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FAQ
Frequently Asked Questions
Yes — we ship across India using tracked couriers with insulated, temperature-aware packaging built for live isopods and plants.
Yes. Message us on WhatsApp within 2 hours of delivery with an unboxing video if anything arrives unwell, and we'll make it right.
Absolutely — every order comes with care guidance, and our WhatsApp community is there for setup questions any time.
Orders are confirmed and paid for via WhatsApp after checkout — we accept UPI and major payment apps at that stage.
Yes. They're quiet, odour-free when kept properly, need very little space and are genuinely fascinating to watch — popular with terrarium keepers, families and collectors alike.
No to both. A healthy tub smells like a forest floor, and isopods are completely harmless to people and pets.
Yes, with care — keep tubs in the coolest room away from windows and direct sun, and increase ventilation slightly. Most species struggle above about 30°C for long periods.
We're based in Howrah, West Bengal, which means Kolkata and West Bengal keepers see the shortest transit times. We ship pan-India from there.