Packing
Each culture travels in a ventilated container lined with damp moss and leaf litter, with enough food for the journey. The moss holds humidity without waterlogging the isopods, and the ventilation prevents heat and condensation building up inside a sealed box.
Why Monday-Wednesday Dispatch
Shipping only Monday to Wednesday means a parcel is never still in transit - or sitting in a courier hub - over a weekend, when handling slows down and delays are more likely. It's a small scheduling constraint that meaningfully improves live arrival odds.
Summer and Winter Shipping
In hot months, insulated outer packaging and sometimes ice packs (positioned so they cool without directly touching the livestock) protect against heat. In cold regions during winter, heat packs do the same job in reverse. Shipments may be held during extreme heatwaves or cold snaps for the animals' safety - a short delay is far better than a bad outcome in transit.
Unboxing and Acclimatising
When your parcel arrives: open it somewhere shaded and cool, not in direct sun on a doorstep. Record a continuous unboxing video from the sealed box if you want it covered under a live arrival guarantee. Transfer isopods gently into their prepared enclosure, place them on the damp side, and leave them completely undisturbed for 48 hours - this settling-in period matters more than almost anything else for a shipped culture's long-term survival.
See our full Shipping & Live Arrival policy for delivery timelines by region.